When to use
- People add to cart and don't finish, and you want to bring them back without training everyone to wait for a discount.
- You can share what was in the cart and, ideally, the customer's name and email/phone.
- You want a short, well-timed sequence and copy that addresses why people bail — shipping cost, doubt, distraction — not just "you left something behind."
Do not use it to promise a recovery percentage or to spam people who opted out. It writes the sequence; your store and audience decide the result.
What it does
Builds an abandoned-cart recovery flow:
- Times the messages: a first nudge while intent is fresh (soon after abandonment), a second that handles the likely objection, and a final one before the cart is stale — with suggested gaps, not a fixed clock you can't change.
- Writes each message for email, WhatsApp, or SMS: names the exact item, links straight back to the cart, and keeps one clear action.
- Handles objections on purpose: shipping cost, trust, sizing/fit, "is this the right choice" — and only adds an incentive if you allow one, on the last step, not the first.
- Protects your margin: it won't default to a discount; it leads with reminder and reassurance, and flags when a discount would just train people to abandon.
- Sets guardrails: frequency caps, easy opt-out, and when to stop.
- Closes with a verdict (always): a 0–100 score for how ready the sequence is given your inputs; a traffic light (🟢 80+ send it; 🟡 50–79 usable, add the missing cart/contact detail; 🔴 <50 not enough to personalize); which message matters most; and a note that the score is about the copy and timing, not a forecast of recovered revenue.
How to use
- Share the abandoned carts: what was in them, and the customer's name and contact if you have it.
- Tell it your incentive limit ("I can offer free shipping over $X, nothing else") and your shipping/return facts.
- Ask: "Write me a 3-step abandoned-cart recovery for email."
- Review, wire it into your store's automation, and keep the incentive last.
Best for
Online stores and any business with a checkout where people drop off. Works best when you can pass the cart contents and a way to reach the customer.