Terminal Sync Support

Help with the desktop app, your account, and workspace synchronization.

Contact

Email support@terminalsync.ai. This is the official channel for technical issues, account access, and billing questions.

What to include

Your Terminal Sync version and Windows or macOS version.
What you were trying to do and what happened.
The exact error text, if one appeared.
A cropped screenshot, only if it contains no private information.

Do not send sensitive information

Do not send passwords, verification codes, API keys, secret phrases, tokens, full card numbers, or private files. We will never ask for those details by email.

Privacy and security

For data requests, email privacy@terminalsync.ai or read the Privacy Policy. To report a vulnerability, email security@terminalsync.ai and avoid publishing details before we can review them.