Frequently asked
Clear answers to get started
Find the essentials about your work, Context, privacy, and integrations.
Getting started
What is TerminalSync?
TerminalSync brings your AI work together in workspaces that you can resume, organize, and sync between your devices. It keeps your project context, conversations, memory, and connected tools together so you do not have to start from zero.
How do I get started?
Download TerminalSync, sign in, and create your first workspace. The included AI is ready to chat; you can add files, links, or tools from Context whenever you want to work with information from your business.
Workspaces and continuity
How do I move my work to another device?
Stop writing on the first device, wait for it to sync, then open, import, or resume that workspace on the second. Your project history and context come with it.
Does the AI remember my project?
Yes. TerminalSync syncs each project's memory: previous conversations and notes about how you work. When you open the same project on another device, you can continue with that context instead of explaining it again.
What happens if I lose internet?
Local work can continue offline, and cloud sync resumes when you are back online. Features that need an external service or an AI reply may wait for the connection to return.
Context and memory
What is Context?
Context is where you see what information the AI can use in a workspace: conversations, documents, notes, rules, links, videos, memory, and produced material. It also keeps connected tools separate so you do not confuse a connection with a document the AI has already read. Controls such as pause, remove, or ask only about one source appear only when that source supports them.
Can I add a web page or a YouTube video?
Yes. In Context, choose “Web and videos,” paste the link, and wait for its text to be saved. A YouTube video works when it has a caption track the app can read; otherwise the panel should explain the problem instead of pretending it read the video.
Can I send context to another workspace?
Yes. Select sources that can be shared and send them to another workspace you own. They should appear in the destination as usable copies; removing the destination copy should not delete the original source.
Privacy
What is protected?
Your secrets, credentials, memory, and conversations are encrypted on your device before they sync. That is separate from processing an answer: when you use the included AI, your message and the Context material needed for the answer are sent to the AI provider. Your project files follow the cloud path you configured; see the privacy policy for the details of each case.
Integrations
What is a connector and what do I need to use one?
A connector links the AI to a service you already use, such as email, calendars, documents, a CRM, or payments. You add it from Integrations, and it may require an API key, OAuth, sign-in, an account, or service permissions. The screen should tell you what is missing.
Catalog
What can I find in Integrations?
The explorer is organized into five visible groups: Kits, Plugins, Connectors, Skills, and CLI Tools. Kits and Plugins combine pieces for a job; Connectors link services; Skills add a way of working; and CLI Tools cover technical tasks that need installation and sign-in.
Do Kits cost extra?
Available Kits are shown as free and included with the plan; some are marked Coming soon and should not be counted as ready. Any cost or account needed for an external service inside the Kit still depends on that service.
Plans and billing
How much does it cost?
Current plans and any trial availability are shown on the pricing screen and checkout. Review the current plan, currency, and terms before paying; existing accounts should not assume a trial restarts when changing plans.
Platforms
Which devices are supported right now?
The current launch is available on macOS. Windows is in preparation and we will announce it when available; Linux is not currently available.
Help and support
What should I do if something fails?
First read the app's notice and retry only if the action tells you to. If there is a risk of data loss, a charge, a security problem, or repeated sync failure, ask for human help and keep the error message without sharing secrets.